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Cambridge Loyalty provides strategic and operational consultancy across a wide range of business sectors.  We can help any organisation that is trying to improve the way they acquire, engage, retain and grow their customer relationships.

What makes us different is our approach.  Every organisation is unique, so first we want to understand your goals, challenges and existing capabilities.  Cambridge Loyalty will then suggest a strategy that fits your timelines, resources and budget.  But we don't stop there! 

Operational consultancy is where we roll up our sleeves and help you put into motion the strategies we suggest.  This can include "selling" the strategy across the senior stakeholders of your business, creating business cases, selecting service and technology partners or even acting as a team member or team leader.  We will provide the subject matter expertise required in the initial stages so that your business can adjust to implementing the new strategy while not ignoring existing activities/BAU.


© Cambridge Loyalty Ltd. 2014